QuickBooks error 40001 occurs when activating the direct deposit feature. This error suddenly appears on your screen with an error message that reads, “Something’s not right. We’re unable to complete your request at the moment.”
The direct deposit feature in QuickBooks makes it easy to pay your employees directly into their bank account and manage this data in payroll. To use this feature of QuickBooks, you must activate it for payroll. However, this activation process might be interrupted by error 40001. If so, you must use this comprehensive guide until the end to discover the possible causes behind this error and the suitable fixes.
If you face any issues while following this guide, dial 855-955-1942 to connect with QB experts and consult the issues you are facing
What Causes Error Code 40001 in QuickBooks?
Error code 40001 prevents users from activating the direct deposit feature in QuickBooks. Read the pointers below to know what triggers this error on your screen.
- You might be using QuickBooks without any administrator rights.
- The payroll setup for direct deposit in QuickBooks can be incorrect, so you cannot activate the direct deposit.
Here’s How to Troubleshoot Payroll Error 40001 in QB Desktop
Troubleshooting error 40001 requires fixing the issues which we discussed above. So, let’s find suitable solutions below to eliminate this error permanently
Solution 1: Update QuickBooks with All the Admin Rights
First, give QuickBooks all the administrator rights and then update the program to its latest version.
- Look for the QB icon on your computer’s home screen and right-click it.
- Select ‘Run as an administrator’ from the options displayed on your screen.
- If prompted, enter the admin password or give the confirmation.
- When done, open QuickBooks and select the ‘Help’ menu.
- Further, select ‘Update QuickBooks’ from the dropdown menu.
- Move to the ‘Update Now’ tab of the ‘Update QuickBooks’ window.
- Select ‘Reset Updates’ and then click ‘Get Updates.’
- When asked to install, click ‘Yes.’
Solution 2: Set Up the Payroll for Direct Deposit Correctly
Follow the steps below to correct the payroll for direct deposit in QuickBooks.
Step 1: Collect Your Business, Bank, and Principal Officer Details
Keep this information handy to set up the direct deposit:
- Your Business’s Name, Address, and EIN.
- Social Security number of Principal officer, birth date, and home address.
- Your bank’s credentials or your company’s bank routing and account numbers.
- Contact information of your employees or contractors.
Step 2: Connect Your Bank Account with QuickBooks
- Open QuickBooks, sign in as an admin and select the ‘Employees’ menu.
- Select ‘My Payroll Service’ and click ‘Activate Direct Deposit from the dropdown.
- Now, click ‘Get Started.’ If you didn’t find it:
- Choose ‘I’m the admin, and I’m the primary person who can…,’ enter your user ID and then click ‘Continue.’
- ‘Sign In’ using the Intuit Account’s email address or User ID. If you don’t have an Intuit account, select ‘Create an account link’ and click ‘Get Started.’
- Select ‘Start’ from the business tab and click ‘Start.’ Fill the required information and click ‘Next.’
- Select ‘Add new bank account’ and enter the name of your bank account and credentials.
- Create a PIN that you will use when sending payroll. Enter this PIN twice to confirm and click ‘Submit.’
- Further, click ‘Next’ then ‘Accept’ and ‘Submit.’
- Confirm the principal’s social security number and click ‘Submit.’
- Once the bank is connected, move to the next step.
Step 3: Set up the Company Payroll Direct Deposit
- Get a direct deposit authorization form and fill it out, sign, and date a direct deposit authorization form. Now, attach a voided check from the employee’s bank account.
- Finally, add direct deposit to your employees.
Hopefully, this detailed guide helped you troubleshoot ‘QuickBooks error 40001.’ If this guide wasn’t helpful, we suggest you connect QB experts on a direct call by dialing 855-955-1942.